WEST FORK VILLAGE

• Oxygen saturation testing.
• Limited engagement to small groups and in settings where 6 feet of distance between individuals can be maintained.  Asking residents to wear masks when out of their apartments.
• In Assisted Living and Independent living – all dining limited to apartments.
• In Memory Care, dining areas set-up to accommodate social distancing of 6 feet between individuals.
• Multiple daily temperature checks for all residents.
• Scheduling FaceTime/ Skype sessions for residents and families.

• Oxygen saturation testing once daily.
• Frequent disinfecting of commonly touched environmental surfaces to decrease environmental contamination.
• Team members providing direct care wear PPE.
• All team members are equipped with proper PPE in the event of a positive COVID-19 case. 
• Team members complete the screening questionnaire and have temperature taken daily.
• Strict adherence to CDC hand washing and hand sanitizer guide.

Of course you can, we encourage families to continue to practice social distancing.  Please understand that all residents must be able to pass a screening when they return.  Your loved one is our 1st priority and we are working on multiple avenues to enable families to visit while still following CDC / Federal / State / and County guidelines.

To continue to be a COVID-free community, our dining plan includes staggered meal days in the dining room (based on apartment number), each apartment will have their own table, barriers will be placed on the table when residents are seated with anyone they do not live with, each resident will have their temperature taken the day of their dining room experience, all condiments will be single-serve packs and staff will wear gloves and masks during the dining service.

At this time Assisted Living Communities are unable to open the dining room up – this is in keeping within the parameters that the State has set for us.

While we are helping keep your loved one safe — we are coming up with exciting activities that allow for social distancing!  Some examples are “news letter BINGO”, Music, Ice Cream / Treat delivery and many other activities that provide much needed one on one or small group interaction.

Our Salon is open – by appointment only.  This allows our beautician to come in early and clean, set up and control the traffic.  Some precautions we are taking including mask wearing by both the beautician as well as the resident, no services that exceed 20 minutes (roll and sets can schedule two appointments. First to roll and the second to come back after the hair has dried naturally) and strict cleaning guidelines for before and after each resident.

At this time AL will not be opening salons.

We are allowing residents to move in.  We ask that they have a Negative COVID Test THREE OR LESS days prior to move in, hire a moving company to assist with moving in and be able to pass the prospective resident screening tool.  We know that “dropping” your loved one off can be difficult – so we want to make sure that we connect you with one of our activity directors so they can help keep you in contact with your loved one as they begin this new chapter!

At this time we do not have a timeline for inside visits.  We know that it is very hard and we will do everything we can to help facilitate phone calls or even visits with a barrier between you.  You and your family remain our highest priority – and we are here with you as we navigate these new “normal”.

At this time we have not “eased” up on our precautions – and the plan is to remain vigilant. We will continue to follow guidelines from the CDC, State, Federal and County Offices.

Food handlers follow all standard guidelines – as well as having on a mask any time they are working.

Apartments are cleaned weekly and all common areas are cleaned daily.  High touch areas are cleaned several times throughout the day.

We have a complete protocol in place.  Since we are not a medical facility, we would never want to risk your loved one – all suspected and confirmed COVID cases are transferred to a medical facility.

Absolutely!  We continue to order from multiple venders in order to ensure adequate stock.

Yes, you can.  Please let staff know that you are about to arrive – all items will need to be left on the front “porch” and we will get them to your loved one.

At this time we can not allow anyone in the building that is not an essential worker.  We encourage you to visit in designated areas that are designed to follow guidelines and keep you and your loved one safe.

Residents must be screened and tested for COVID prior to move in.  We are unable to allow families to physically move their loved one in – and can provide you with a list of movers that are local.

Medications and supplies continue to be essential.  Pharmacies are able to deliver and home health groups are able to get supplies to the apartments.

We have a system called EverSound… this allows 2-way communion (with a solid barrier in between), we can help with setting up Facetime, duos, Facebook chat and any other platform that you may use.