Eilleen brings over twenty years of management, operations and team building to her role at 12 Oaks. As a Consultant for 12 Oaks Solutions, Eilleen uses her experience and expertise to support property management operations in the areas of sales, marketing, leasing, CRM training and sales support, also working with communities and third-party experts in producing marketing material which would include print and social media. She specializes in our trademarked Symphony of Life® Memory Care programming, Sherpa CRM utilization, prospect-centered sales training, and property operations.

She joined 12 Oaks in 1999 in the role of Activities Assistant at Caruth Haven Court, quickly moving up and successfully taking on leadership roles at various 12 Oaks-managed communities. She has remained a valued 12 Oaks employee for 21 years. Most notably she has served as a Marketing Director and an Executive Director for assisted living and memory care communities.

She has demonstrated success with increasing census to capacity, profitability and reputation management.

Eilleen has her Certification for Assisted Living Manager and has a certification from The University of Texas at Arlington in Gerontology. She continues to be a member of the National Association of Activity Professionals and is involved with the Alzheimer’s Association®.